store policy
general terms and conditions
§ 1 Validity, definitions of terms
(1) Pati Avish, Ohmgasse 4/20/4, 1210 Vienna, Austria (hereinafter: “i” or “Pati Avish”) operates an online store for merchandise under the website https://www.patiavish.com. The following General Terms and Conditions apply to all services between me and my customers (hereinafter: “Customer” or “You”) in the version valid at the time of the order, unless otherwise expressly agreed.
(2) “Consumer” within the meaning of these Terms and Conditions is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. “Entrepreneur” is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity, whereby a partnership with legal capacity is a partnership endowed with the capacity to acquire rights and enter into liabilities.
§ 2 Conclusion of the contracts, storage of the contract text
(1) The following regulations on the conclusion of contracts apply to orders placed via our online store at https://www.patiavish.com
(2) My product presentations on the Internet are non-binding and not a binding offer to conclude a contract.
(3) Upon receipt of an order in my online store, the following regulations shall apply: The customer makes a binding offer to enter into a contract by successfully completing the order procedure provided in my online store. The order is placed in the following steps:
1. selection of the desired goods,
2. adding the products by clicking the appropriate button (e.g. “Add to shopping cart”, “Add to shopping bag” or similar),
3. checking the information in the shopping cart,
4. call up the order overview by clicking on the corresponding button (e.g. “Proceed to checkout”, “Proceed to payment”, “Proceed to order overview” or similar),
5. entering/checking the address and contact details, selecting the payment method, confirming the terms and conditions and cancellation policy,
6. completion of the order by pressing the button “Buy now”. This represents your binding order.
7. the contract is concluded when you receive an order confirmation from me within three working days to the specified e-mail address.
(4) In case of conclusion of the contract, the contract is concluded with Pati Avish, Ohmgasse 4/20/4, 1210 Vienna, Austria.
(5) Before the order is placed, the contract data can be printed out or electronically saved using the browser’s print function. The processing of the order and transmission of all information required in connection with the conclusion of the contract, in particular the order data, the General Terms and Conditions and the cancellation policy, shall be carried out by e-mail after the order has been placed by you, in part automatically. We do not store the text of the contract after conclusion of the contract.
(6) Input errors can be corrected using the usual keyboard, mouse and browser functions (e.g. “back button” of the browser). They can also be corrected by aborting the order process prematurely, closing the browser window and repeating the process.
(7) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by e-mail, in part automatically. You must therefore ensure that the e-mail address you have provided to us is correct, that the receipt of e-mails is technically guaranteed and, in particular, that it is not prevented by SPAM filters.
§ 3 Subject of the contract and essential characteristics of the products
(1) In my online store, the subject of the contract is: the sale of goods. The specific goods offered can be found on Shop page.
(2) The essential characteristics of the goods can be found in the article description.
(3) For the sale of digital products, the restrictions apparent from the product description or otherwise resulting from the circumstances, in particular to hardware and / or software requirements for the target environment. Unless expressly agreed otherwise, the subject matter of the contract is only the private and commercial use of the products without the right to resell or sublicense.
§ 4 Prices, shipping costs and delivery
(1) The prices listed in the respective offers as well as the shipping costs are total prices and include all price components including all applicable taxes.
(2) The respective purchase price is to be paid before delivery of the product (advance payment). The payment methods available to you are shown under a correspondingly designated button in the online store or in the respective offer. Unless otherwise stated for the individual payment methods, payment claims are due immediately.
(3) In addition to the prices indicated, shipping costs may be incurred for the delivery of products, unless the respective item is indicated as free of shipping costs. The shipping costs will be clearly communicated to you again on the offers, if applicable in the shopping cart system and on the order overview.
(4) All offered products are ready for shipment within 3 days, unless clearly stated otherwise in the product description.
(5) Delivery is made worldwide.
§ 5 Right of retention, retention of title
(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
(2) The goods remain my property until full payment of the purchase price.
§ 6 Right of revocation
As a consumer you have a right of withdrawal. This is governed by the cancellation policy.
§ 7 Liability
(1) Subject to the following exceptions, our liability for contractual breaches of duty and for tort is limited to intent or gross negligence.
(2) I shall be liable without limitation for slight negligence in the event of injury to life, limb or health or in the event of a breach of a material contractual obligation. If I am in default of performance due to slight negligence, if performance has become impossible or if I have breached a material contractual obligation, liability for material damage and financial loss resulting therefrom shall be limited to the damage typically foreseeable under the contract. An essential contractual obligation is an obligation the fulfillment of which makes the proper execution of the contract possible in the first place, the violation of which endangers the achievement of the purpose of the contract and the compliance with which you may regularly rely on. This includes in particular my duty to act and to fulfil the contractually owed performance, which is described in § 3.
§ 8 Contract language
The contract language is English.
§ 9 Warranty
(1) The warranty shall be governed by the statutory provisions.
(2) Towards entrepreneurs, the warranty period on delivered items is 12 months.
(3) As a consumer, you are requested to check the item/digital goods or the service provided immediately upon fulfilment of the contract for completeness, obvious defects and transport damage and to notify me and the carrier of any complaints as soon as possible. If you do not comply with this, this will of course have no effect on your statutory warranty claims.
§ 10 Final provisions
(1) Austrian law shall apply. In the case of consumers, this choice of law shall only apply to the extent that the protection granted by mandatory provisions of the law of the state of the consumer’s habitual residence is not thereby withdrawn (favorability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
(3) If the Customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Provider shall be the Provider’s registered office.
Privacy & Safety
the protection of your personal data is important to us. I therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). in this data protection information, i inform you about the most important aspects of data processing within the context of my website.
CONTACT
If you contact me by form on the website or by email, the data you provide will be stored for six months for the purpose of processing your inquiry and in case of follow-up questions. We do not pass on this data without your consent.
SCOPE
The following privacy policy applies to all arts and crafts items I offer and forms an integral part of the vendor’s terms and conditions.
With your order you explicitly accept this privacy policy.
The protection of your personal data is important to me.
They will be protected in accordance with the law.
In connection with your access to my offer, data is temporarily stored and processed, which may allow identification, such as the IP address, date, time and pages viewed.
These are permanently stored only in anonymous form and evaluated for statistical purposes. If you have provided personal data, I will use it only to process your requests. I strive to store your personal data by taking all technical and organizational possibilities so that they are not accessible to third parties.
However, when communicating by e-mail, complete data security cannot be guaranteed. I point out that data transmission over the Internet in general can be recorded by other operators and users. If you have given me personal data, you can delete them at any time. Data for billing and accounting purposes are not affected by a cancellation or deletion. As a customer, you expressly authorize me pursuant to Section 8 (1) (2) of the Data Protection Act 2000 to collect, process and use all information in connection with the contractual relationship between you and me for the agreed purpose. The consent according to § 8, para 1, Zi 2 Data Protection Act 2000 can be revoked at any time.
No sale, exchange or other unauthorized use of personal data and information will take place from me, unless you have given your consent.
Third parties do not include external service providers who provide services in my name and on my behalf. This includes, for example, providers, collection agencies or e-mail senders.
USE OF COOKIES / AVOIDANCE OF COOKIES
The Provider uses so-called cookies to customize and optimize the Customer’s online experience or online time. Cookies contain, for example, information about the customer’s previous accesses to the corresponding server or information about which offers have been called up so far.
Cookies are not used to execute programs or to load viruses onto the user’s computer.
The main purpose of cookies is rather to provide an offer tailored to the customer and to make the use of the webshop as comfortable as possible. As a customer, you have the option of rejecting the setting of cookies at any time. This is usually done by selecting the appropriate options, in the setting of a browser or through additional programs.
More details can be found in the help function of the browser used by the user. If you decide to disable cookies, this may reduce the scope of my services.
WEB ANALYSIS
My website uses functions of the web analysis service Google Analytics from Google Inc, USA. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated by this about your use of this website is usually transferred to a Google server in the USA and stored there. You can prevent this by setting up your browser so that no cookies are stored.
I have concluded a corresponding contract with the provider for order data processing. Your IP address is recorded, but immediately pseudonymized by deleting the last 8 bits. This means that only a rough localization is possible anymore. The relationship with the web analytics provider is based on an adequacy decision of the European Commission (“Privacy Shield”). The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or (legitimate interest) of the DSGVO. My concern in terms of the DSGVO (legitimate interest) is the improvement of my offer and my web presence. Since the privacy of our users is important to us, the user data is pseudonymized.
YOUR RIGHTS
You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Apple Pay
- Sofort (Klarna.)